Our assessment resources contain everything you need to begin assessing your learners.
Our assessment resources include:
- Assessment Pack (Student)
- Trainer Assessment Pack (Marking Guide)
- Mapping for each unit of competency
- Assessment Record Tools
Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:
- Industry consultation
- Robust validations
- Assessment of best practice holistic delivery
We provide all documents to you in Microsoft Word format, so you can easily customise them as required. Our assessment resources can be used for an unlimited number of students within your RTO. Don’t forget about our QUALITY ASSURANCE GUARANTEE!
| Core units | |
|---|---|
| FNSCRD401 | Assess credit applications |
| FNSCRD402 | Establish and maintain appropriate security |
| FNSCRD403 | Manage and recover bad and doubtful debts |
| FNSCRD404 | Utilise the legal process to recover outstanding debt |
| FNSCRD405 | Manage overdue customer accounts |
| FNSCUS402 | Resolve disputes |
| FNSINC411 | Conduct work according to professional practices in the financial services industry |
| FNSORG411 | Conduct individual work within a compliance framework |
| FNSRSK411 | Apply risk management strategies to own work |
| Elective units | |
| BSBCUE203 | Conduct customer engagement |
| BSBCMM301 | Process customer complaints |
| BSBCNV506 | Establish and manage a trust account |
* We can develop additional elective units that are not listed on request (Please contact us for further information).
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