Our assessment resources contain everything you need to begin assessing your learners.
Our assessment resources include:
- Assessment Pack (Student)
- Trainer Assessment Pack (Marking Guide)
- Mapping for each unit of competency
- Assessment Record Tools
Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:
- Industry consultation
- Robust validations
- Assessment of best practice holistic delivery
We provide all documents to you in Microsoft Word format, so you can easily customise them as required. Our assessment resources can be used for an unlimited number of students within your RTO. Don’t forget about our QUALITY ASSURANCE GUARANTEE!
| Core units | |
|---|---|
| SIRRSTR001 | Undertake strategic planning in retail |
| SIRXCHA002 | Lead the change process |
| SIRXMGT003 | Provide leadership to others |
| SIRRRTF003 | Drive retail profitability |
| Elective units | |
| BSBLDR513 | Communicate with influence |
| SIRXCEG007 | Develop online customer service standards |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour |
| BSBHRM506 | Manage recruitment selection and induction processes |
| BSBHRM604 | Manage employee relations |
* We can develop additional elective units that are not listed on request (Please contact us for further information).
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